Frequently Asked Questions

What is the process to submit the Declaration to the Ministry of Finance?
On the 2nd of each month, they will receive the previous Declaration by email, this includes the details of invoices and expenses, as well as the amount to be paid. From 2 to 8, you have a chance to check if any invoice was issued by mistake and should be canceled or if there is any expense to send to the mail.

Once the declaration has been submitted, can it be modified?
It is possible, but it is not ideal, since the declaration is sent on the 2nd of each month
If it is a very extreme case that you need, the best thing is to call us to help you.

Do all plans have what it takes to operate as a stand-alone?
Our Dream plan is the one that offers you the most value, however, with any of the available plans you can rest assured that you will comply with your tax obligations before the Ministry of Finance, in order and on time.

How does the loan option for professionals and independents work?
It’s simple, by staying a year on the platform, a “study to opt for a credit” option will be enabled, this will tell you the amount for which you can apply, how much you will have to pay, and will issue you the contracts for this, as well as if we need another requirement. The average approval and disbursement time is one day.

How do I know my information is secure?
We highly value your data, one of our values is Integrity. We have a data usage commitment policy solely and exclusively to provide you with this service. We will never, for any reason, give your private information to anyone. Never.

How long do you keep my information for?
For 10 years we will store your data digitally in the Cloud, on servers that offer the highest standards of security and availability.

Can I cancel the plan at any time?
Of course, at any time, without hidden charges, abusive clauses, or uncomfortable questions. You can still easily and quickly come back so we can take care of your taxes again 😉

How do you guarantee that it is shipped on time?
This is a process that we have been polishing for more than 2 years, a period in which we have submitted more than 3,000 (yes, 3,000) tax returns completely automatically and on time, always.

Does anything need to be installed on my computer?
Nothing, it’s that simple.

Do they issue me an electronic invoice and can I deduct it in my VAT and Rent?
Sure, it’s part of your business.